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A full-service menu

 

Restaurants have weathered extraordinary challenges – and accomplished herculean feats – in the past 12 months. Set up a flawless online ordering and pickup process. Transformed menus to be friendlier for the to-go crowd. Now is the time to embrace digital transformation, as there’s no going back to dining-as-normal.

Cheetah Digital’s Customer Engagement Suite (CES) is the only enterprise-scale, best-of-breed solution that allows restaurant marketers to effortlessly create the automated, yet highly personalized guest experiences that drive traffic, frequency, and spend. Our award-winning platform is a buffet containing everything from unified data and intelligent offers to omnichannel messaging and next-gen loyalty. Engage guests on their terms with the most powerful and flexible platform on the market.

 

Restaurant Revolution: Building Your Digital House


Lay the groundwork for digital success and build a sound digital house above it.

restaurant

Food for thought

Hourglass

 

Time waits for no IT department 

Quickly and easily create real-time personalized customer experiences with our plug-and-play solution architecture.  No, IT involvement or coding experience necessary. Check, please!

Take-out

 

It's my order, and it's now or never 

Your guest’s journey is no longer linear.  They engage on various devices across multiple channels, yet they expect you to communicate with them as ONE person. Orchestrate 1:1 interactions in real-time across all channels and touchpoints, so your guests feel heard, loved, and respected.

 

Cauldron

 

Too many chefs in the kitchen 

Let’s face it, nobody wants to integrate more vendors. With Cheetah’s natively-integrated platform, you can seamlessly manage your guest engagement from end-to-end – all from a single provider.  Eliminate silos, fragmented data, and redundant costs.

Solutions with all the right ingredients

Engagement Data Platform

 

Unified Actionable Data 

Consolidating your data is one thing; having it be actionable is another.  Built on a modern data architecture for unmatched power and flexibility, our Engagement Data Platform (EDP) not only unifies all your data signals into a 360° view of your customer, it lets you action off those insights in real-time at scale.

Loyalty Offers

 

Intelligent Offers 

Create the personalized experiences your guests now expect.  Our advanced machine learning and decisioning capabilities, and next-gen offer management tools, can deliver the “next best action” for each diner in real-time throughout the customer journey. Transcend mere points and discounts to build the emotional loyalty that keeps guests coming back more often.

Messaging

 

Dynamic Omni-channel Messaging 

Meet your guests where they’re at by designing highly personalized, contextual communications that flow seamlessly across all your digital touchpoints.

May we take your order?


We'd be happy to answer your questions and show you how our solutions help restaurant marketers provide real value for their customers across the entire lifecycle.
 

Contact us

Cheetah Digital’s CES


Learn about our Customer Engagement Suite. A perfect fit for restaurant marketers.

Create customer loyalty that lasts

Cheetah Loyalty’s agile, data-driven platform makes it easy to recognize and reward loyal behaviors across channels to encourage advocacy with every offer, point, reward, or promotion.

Explore Cheetah Loyalty

Orchestrate real-time interactions

With Cheetah Personalization, marketers can leverage the power of machine learning and automated journeys to optimize marketing strategies, predict engagement behaviors, and connect with customers on a one-to-one basis.

Cheetah Personalization

Power your channels at scale

Industry-leading marketing requires industry-leading data management technology. Cheetah Engagement Data Platform is redefining enterprise-scale data collection, unification, segmentation, and insights. Our real-time data platform sits at the heart of every Cheetah Digital solution, enabling end-to-end customer lifecycle management across every touchpoint.

Discover the data platform

Deliver seamless cross-channel communications

With Cheetah Messaging, marketers can easily deploy targeted and triggered cross-channel campaigns, compile data from multiple sources, and strategically promote desired customer behaviors — effectively increasing revenue and enhancing customer experiences.

Discover Cheetah Messaging

Collect zero-party data

Cheetah Experiences allows you to create interactive campaigns that engage customers and collect first and zero-party data. By offering a value exchange, marketers can acquire the permissions needed to execute compliant and personalized cross-channel marketing campaigns.

Explore Cheetah Experiences

Still Hungry?


Restaurant-focused content from our Blog & Resources.

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