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Challenging the Loyalty Paradigm with Mike Ribero, Industry Veteran
Mike Ribero created the wildly successful Hilton Honors program and shares what loyalty should look like today — and you may not recognize it.
Moving Past Batch and Blast with Benoit Bouteille
This week, we are joined by Benoit Bouteille, Vice President of Customer Experience at Tinyclues and host of The State of CRM podcast. Benoit talks with us about moving past the old school batch and blast, and onto more relevant strategies. You'll learn how to align the customer-centric mindset with personalized campaigns that accurately target your customers. Tune in now for tips on providing a better experience for your customers, that can help your campaigns be more successful.
How Boden Is Tailoring Bespoke Customer Journeys Through Data
As part of its on-going commitment to put the customer at the heart of its creative process, Boden teamed-up with Cheetah Digital to embark on a journey of delivering truly-personalized content.
Brands Turn Vaccination Awareness Campaign into Zero-Party Data Event
Learn how AB InBev's Budweiser used Cheetah Digital's Experiences platform to collect zero-party data while offering customers a free beer.
A Transformative Approach to Digital Communication
In this episode of Uncaged Wisdom, our Customer Marketing Director Louise Hamer-Brown has the pleasure of speaking to the brilliant Sonya Mooney of Pizza Hut Restaurants UK. They discuss the approach to guest communications Pizza Hut Restaurants UK adopted during COVID-19 and how this may influence things longer term.
Getting the Most Out of Social Media
On this week’s episode, we have Alexander Luyken of Deutsche Telekom to talk to us about how he uses social media to its full potential! You'll get to hear how Alexander made company relevant content from social networks visible to employees who are not active in those social networks, to help bring the voice of the customer closer to the employees.
Terres & Eaux
Anne-Charlotte Mayolle, Marketing Manager at Terres & Eaux, shares how Cheetah Messaging put their data to work to deliver true personalization.
How Hiscox Is Delivering Personalized, High-Converting Email
Get the inside story on how Cheetah Digital’s Messaging solution is empowering the team at Hiscox to send personalized, high-converting email that stops customer churn.