Join Mila D’Antonio, principal analyst at Omdia, and Patrick Tripp, senior vice president, product marketing at Cheetah Digital, as they discuss relationship marketing and how it can help your brand establish long-lasting connections with data, insights, and real-time experiences.
Signals21 Week 4 Recap: Connecting With Your Customers on the Right Channel, With the Right Message, at the Right Time
Week 3 at Signals21 we explored how marketers can deliver a truly consistent experience, where channels and touchpoints revolve around the customer.
From acquiring customers, engaging from a single platform and building long lasting loyalty, Torcy's Tacos talk about the Customer Engagement Suite difference.
Week 3 at Signals21 we explored how marketers can truly understand each customer as an individual deliver game-changing personalization.
It has been a huge year for the Customer Engagement Suite. We will explore key innovations designed to help you better understand, activate, and engage your customers at the moments that matter most.
Marketers know that audience behavior varies generation to generation. When it comes to brand messaging in brand experience, how far off are Gen X from Boomers? That’s what the 2022 consumer trends index reveals. In this short video we share a few critical differences on how email, SMS and even loyalty programs differ across age groups.
Financial brands have seen some of the fastest digital transformations in history. Virtual banking, digital consumer interfaces and privacy laws have changed core products and services along with how brands need to communicate with their audiences. The 2022 Consumer Trends Index highlights where financial product marketers need to focus to stay relevant with consumers and shows the gaps in their relationship marketing strategies. Here are a few stats that should hit home hard for Finserve marketers.
Most brands today are missing the mark when communicating directly to their audiences. The 2022 Consumer Trends Index highlights what consumers are most frustrated with when it comes to email, SMS, and other direct offers and content. Here are 5 frustrations from US consumers that may be wrecking your relationships with your customers… and what to do about them.