SEPTEMBER 2009
2009 holiday marketer: Benchmark and trend report

Consumers are inundated with marketing messages from every angle and at more frequent rates during the holidays. Therefore, it is important that marketers
engage their customers with the most relevant offers through the most effective channels at the best times. Learning to combine valuable tools such as email, search, direct mail, social networks, database management and data enrichment — with deep consumer insight and a knowledge of market trends is fundamental to building deeper relationships between marketers and their customers.
This report provides valuable data and recommended strategies that will help marketers build competitive advantage during the upcoming fall and winter months — ringing in strong holiday sales while deepening customer engagement.
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